NeoTiler Privacy Policy

At NeoTiler, we believe that your desktop environment and window management habits are personal. That is why we built NeoTiler to respect your privacy above all else. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from getneotiler.com (the "Site") or use the NeoTiler macOS application.

1. Data Collection & Usage

• Local Operation: NeoTiler operates entirely locally on your macOS device. It does not send any usage data, window titles, or screen content to our servers or any third party.
• No Analytics: We do not use any in-app analytics services (like Google Analytics for Firebase, Mixpanel, etc.) within the desktop application. Crash reports, if generated by macOS, are handled directly by Apple according to your system preferences.
• Preferences Storage: Your window layouts, shortcuts, and application preferences are stored locally on your device in standard macOS preference files (UserDefaults).

2. Website Analytics

When you visit our website (getneotiler.com), we use minimal, privacy-focused analytics to understand visitor trends. We may collect non-personally identifiable information such as browser type, language preference, referring site, and the date and time of each visitor request. This helps us understand how visitors use our site under the "Legitimate Interest" legal basis.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

3. Payment Information

We use Lemon Squeezy as our Merchant of Record for processing payments. NeoTiler does not store or process your credit card information directly. All payment transactions are handled securely by Lemon Squeezy. Please refer to Lemon Squeezy's Privacy Policy for more information on how they handle your payment data.

4. Data Retention

Since we do not collect personal data from the application usage, we have no user data to retain. Order information is retained by our payment processor for accounting and support purposes as required by law.

5. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete data held by our payment processor. Please contact Lemon Squeezy directly for payment-related data inquiries, or contact us if you need assistance.

6. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@getneotiler.com